{"id":34,"date":"2024-09-21T03:34:52","date_gmt":"2024-09-21T03:34:52","guid":{"rendered":"https:\/\/shop.thedigvijay.com\/?page_id=34"},"modified":"2025-05-16T11:52:05","modified_gmt":"2025-05-16T06:22:05","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/todiwal.com\/shop\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">At <strong>theDigvijay.com<\/strong>, we strive to ensure that our customers are fully satisfied with their purchases. Please read our return and refund policy carefully to understand how returns are handled.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-returns\"><strong>Returns<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We offer an <strong>exclusive 24-hour return policy<\/strong>. This means you must submit a return request <strong>within 24 hours of the product delivery<\/strong>. Returns are accepted only under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The customer provides a <strong>genuine unboxing video<\/strong> of the product.<\/li>\n\n\n\n<li>The product is in <strong>unused and original condition<\/strong>, with all tags and packaging intact.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Your return\/refund request will be examined by our team and within 24 hours you will get an update.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you request is approved your return will be initiated and out delivery partner will reach you and pick the product up. Once the product reached to use, our team will check it and if everything found correct your exchange will be processed within next 24 working hours. It will be credited to the account within 4 working days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that <strong>no returns<\/strong> will be accepted for products explicitly marked as <strong>non-returnable<\/strong> on the product page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-refunds\"><strong>Refunds<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your return is approved, the refund will be processed after deducting a <strong>\u20b9150 fee<\/strong> for shipping and reverse shipping charges. The refund will be issued using the original payment method or another method of your choice, as per the platform&#8217;s policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you request is approved your return will be initiated and out delivery partner will reach you and pick the product up. Once the product reached to use, our team will check it and if everything found correct your refund will be processed within next 24 working hours. It will be credited to the account within 4 working days.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-non-returnable-items\"><strong>Non-Returnable Items<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Certain products on <strong>theDigvijay.com<\/strong> are not eligible for returns. These include but are not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clearance or discounted items<\/li>\n\n\n\n<li>Personal care products<\/li>\n\n\n\n<li>Custom-made or personalized items<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">By making a purchase on our website, you agree to the terms outlined in this return and refund policy. If you have any questions, feel free to contact our support team for clarification.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-replacement\">Replacement <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Although only selected products are allowed to replace if they are returned to us in the original form without any harm to product and packaging. The replacement will be completed within 4 working days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Need Help? Contact us at support@thedigvijay.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At theDigvijay.com, we strive to ensure that our customers are fully satisfied with their purchases. Please read our return and refund policy carefully to understand how returns are handled. Returns We offer an exclusive 24-hour return policy. This means you must submit a return request within 24 hours of the product delivery. Returns are accepted [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy - Shop by Digvijay S. Todiwal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/todiwal.com\/shop\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\" \/>\n<meta property=\"og:description\" content=\"At theDigvijay.com, we strive to ensure that our customers are fully satisfied with their purchases. Please read our return and refund policy carefully to understand how returns are handled. Returns We offer an exclusive 24-hour return policy. This means you must submit a return request within 24 hours of the product delivery. Returns are accepted [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/todiwal.com\/shop\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Shop by Digvijay S. 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